Privacy Policy

How we handle your personal information, ensuring transparency and security in every interaction.

At Pumplur Capital Management, we are committed to protecting your privacy and safeguarding the personal information you entrust to us. This Privacy Policy outlines how we collect, use, share, and protect your data in the course of providing our financial services. We value transparency and aim to give you clear information about our data practices, ensuring that you understand how your information is handled. By using our services, you acknowledge that you have read and understood this policy. We encourage you to review this document carefully and contact us if you have any questions or concerns about your privacy rights.

What information do we collect?

We collect various types of information to provide our services effectively and comply with regulatory requirements. This includes your contact details such as name, address, email, and phone number; financial information like account numbers, investment history, and income; identification data including social security numbers and driver's license information; and details about your employment. Additionally, we gather website usage data and use cookies to enhance your online experience with us. All this information is crucial for us to manage your investments, communicate with you, meet legal obligations, and continually improve our services to better serve your financial needs.

How do we use your information?

We use your information for several important purposes. Primarily, we utilize it to provide and manage our investment services, ensuring that we can offer you tailored financial solutions and maintain your accounts effectively. Your information also helps us comply with legal and regulatory requirements in the financial sector. We use it to communicate with you about our services, keeping you informed about your investments and any relevant updates. Additionally, your data helps us improve our existing services and develop new offerings to better meet your needs. Lastly, we use your information to protect against fraud and manage risk, ensuring the security of your assets and our operations. All these uses are designed to provide you with the best possible service while maintaining the highest standards of privacy and security.

How long do we keep your information?

Pumplur Capital Management retains your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in our privacy policy. This typically includes the duration of your relationship with us as a client, plus any additional period required by law or regulation. We maintain your data to comply with legal obligations, resolve disputes, enforce our agreements, and support business operations. The specific retention period may vary depending on the type of information and applicable regulations in the financial industry. Once your information is no longer needed for these purposes, we securely dispose of it in accordance with our data retention policies and applicable laws. If you have specific questions about how long we keep particular types of information, please contact our privacy office for more details.

    How do we keep your information safe?

    We take the security of your information very seriously. We employ a comprehensive set of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security measures include state-of-the-art encryption for data transmission and storage, robust firewalls, and intrusion detection systems to monitor our networks. We implement strict access controls, ensuring that only authorized personnel with a legitimate business need can access your information. Our employees undergo regular security training and are bound by confidentiality agreements. We also conduct regular security audits and vulnerability assessments to identify and address potential risks. In the event of any data breach, we have incident response protocols in place to quickly address and mitigate any potential impact. While no system is completely impervious to threats, we are committed to continuously updating and improving our security measures to provide the highest level of protection for your information.